Expect delivery within 3-5 business days domestic and 7-12 business days international.

Note on taxes and duties outside the U.S.: It is the responsibility of each buyer outside the U.S. to pay the respective VAT, Local , other taxes and duties, if they apply.

Billing Terms

We accept Visa, MasterCard, American Express, Discover, Paypal. You do not need a PayPal account to use your Visa, MasterCard, American Express, Discover. All charges are “One Time Charges” and are NOT recurring charges.

Returns and Refunds

If you are not 100% satisfied with your purchase of BurnerAlert, you may return your order for a full refund* . You can return your purchase up to 120 days from the date you received the product. Just ship back to BurnerAlert LLC, P.O. Box 5012, Basking Ridge, New Jersey, 07920.

Check Agree to purchase and accept these terms and conditions:

All customers understand the following LIMITATIONS OF BurnerAlert, customer use and expectations.

While BurnerAlert can play a key role in reducing deaths resulting from cooking fires worldwide, like any warning device, BurnerAlert(s) can only work if they are properly installed and maintained. They are not foolproof.

BurnerAlert cannot work if the batteries are missing, disconnected or dead, if the wrong type of batteries are used, or if the batteries are not installed correctly.

BurnerAlert may not be heard if: 1) an individual is located outside a closed or partially closed door away from the stove, 2) an individual recently consumed alcohol or drugs, 3) the beeps are drowned out by noise from stereo, TV, traffic, air conditioner or other appliances, 4) an individual is hearing impaired or a sound sleeper. BurnerAlerts may not waken all individuals.

BurnerAlerts may not have time to warn individuals before a stove fire actually begins, or before the fire itself causes damage, injury, or death,

BurnerAlerts are not foolproof. Like any electronic device, BurnerAlerts are made of components that can wear out or fail at any time. You must test the unit periodically to ensure its continued proper function. BurnerAlerts cannot prevent or extinguish fires. They are not a substitute for property or life insurance.

BurnerAlert is only an aid to help remind the user the burner is on. BurnerAlert may help prevent fires or stove accidents, there is no guarantee that BurnerAlert will prevent fires or stove accidents. BurnerAlert is NOT a FIRE ALARM. Please use only as an aid to help remind you the burner is on.

*All bulk order returns (bulk order is 5 or more products purchased at one time) will be charged a restocking charge of 25% plus shipping costs.

 

Contact info:

Address:
BurnerAlert LLC
P.O. Box 5012
Basking Ridge, NJ, 07920

Email:  balert@burneralert.com

Phone: 908-326-6410