Returns and Refunds

If, for ANY reason, you are not 100% satisfied with your purchase of BurnerAlert, you can return your order for a full refund (see terms and conditions). You can return your purchase within 120 days from the date you received the product. Once we receive your request, you will be asked to repackage your BurnerAlerts and ship back to P.O. Box 5012, Basking Ridge, New Jersey, 07920. Upon receipt of your package we will issue a full refund.

How to contact BurnerAlert for a refund or return.

Please use this contact form to send a request for a return or refund or you may email us at balert@burneralert.com.
Someone from the BurnerAlert team will contact you within 24 hours to arrange a return and refund.
For all other inquires please use this CONTACT FORM.

    Your Name (required)

    Your Email (required)

    ***Please double check that your email address is correct. If it is incorrect, we will be unable to respond to your request.***

    Order # (required)

    Your Message

    ***If you would like the BurnerAlert team to review photos of your stove, please email your photos to balert@burneralert.com***